Security & Trust · How we run our own stack

We secure your AI. Here is how we secure ours.

STACK Vault sits inside your perimeter — not in our cloud. So most of your trust questions are about how the artifact you self-host is built, signed, and supported. Everything below is what we publish and intend to keep current.

Posture

How STACK Vault is built and shipped

Self-Hosted by Default

Vault, Compli, Compass, and the Shield/Conductor/Beacon stack all run inside your perimeter. No telemetry leaves your VPC unless you configure an explicit egress.

Signed Releases

Every container image and binary is signed with Sigstore. SBOMs are published per release. Verification instructions are included in the install kit.

Vulnerability Handling

Report any issue to [email protected]. We acknowledge within one business day and publish advisories on every fix that affects deployed instances.

Compliance

Frameworks and where we are

SOC 2 Type II

In progress. Trust pack contains current control evidence and the auditor of record once engagement starts.

ISO 27001 / 42001

27001 on the roadmap for our internal corporate environment. 42001 mapped at the product level via STACK Compli.

HIPAA / Sector

Because Vault is self-hosted, BAA-ready architecture comes from how you deploy it. Reference architectures published for healthcare, financial services, and federal/defense.

Data Handling

What we can — and cannot — see

Customer Data

Stays in your perimeter. We do not host customer telemetry, agent prompts, embeddings, or identity stores in our infrastructure.

Aggregate Telemetry

Optional. If you opt in, only anonymized counters (release version, feature flags enabled, error class) are sent — never identity, payload, or policy content.

Support Access

Customer-initiated only. Support engineers see what you share in a support session. There is no standing back door to your deployment.

Need More

Get the trust pack

Request our current SOC 2 progress letter, SBOM links, threat model, and reference architectures. We send a packet within one business day.