Get in touch with STACK Vault.
Whether you want a demo, an architecture review, or to report a vulnerability — we route every inquiry to a real human and reply within one business day.
Tell us what you're working on
A real human reads every submission. We route inside STACK Vault and reply within one business day.
Pick the door that fits
Each channel routes to the right team. Responses are human, not auto-replies.
Sales
Demos, pricing, architecture reviews, and procurement. Email [email protected] — replies within one business day.
Support
Production issues for active customers. Use the in-product support widget for fastest routing — 24/7 coverage on incidents.
Partnerships
Tech alliances, OEM, channel, MSSP, and federal integrator inquiries. Email [email protected].
Press & Analyst
Media, analyst briefings, and speaking requests. Email [email protected] — embargo-friendly.
Responsible Disclosure
Vulnerability reports go to [email protected] (PGP available). 24/7 intake, triage SLO of 4 hours.
Office Locations
HQ in Brooklyn, NY. EU operations in Dublin. Federal team in Reston, VA. Visits by appointment.
Questions teams ask before deploying
Straightforward answers about scope, integration, data handling, and rollout.
How fast will I hear back?
Sales and partnerships: one business day. Support for active customers: per your SLA. Disclosure intake: 4-hour triage SLO, 24/7.
Can I start with a free trial?
Pilot programs available for qualified enterprise teams. Self-serve trial for the runtime products is in private beta — ask your AE.
Do you sign NDAs to scope?
Yes. Mutual NDA available pre-call. Most architecture reviews start under NDA before pricing conversations.
How do I responsibly disclose a vulnerability?
Email [email protected]. PGP key on our /security page. Safe-harbor language and a published bug-bounty program at stackvault.cloud/security/disclosure.